Krista Taylor

Principal Product Designer

Designing systems for organizations in motion.

I lead enterprise product transformation across strategy, systems, experience and delivery — with an increasing focus on how AI changes the way products get made.

I turn a lot of moving parts into one clear direction.

SELECTED WORK · 2025—26

PRINCIPAL PRODUCT DESIGN

Enterprise Transformation

Reimagining recordkeeping operations as a connected digital system.

TIAA · 2025—26 · 83 capabilities · 68% manual → digital

Enterprise Transformation

Reimagining recordkeeping operations as a connected digital system.

TIAA · 2025—26 · 83 capabilities · 68% manual → digital

Workflow Systems

Reducing complexity across plan-change and RetirePlus experiences.

TIAA · 2026 · 38% workflow reduction

Workflow Systems

Reducing complexity across plan-change and RetirePlus experiences.

TIAA · 2026 · 38% workflow reduction

PRODUCT

Intent

WORKING

Product

AI → Production

Connecting product thinking, rapid prototyping and front-end implementation.

Independent · 2026 · Strategy → prototype → build

PRODUCT

Intent

WORKING

Product

AI → Production

Connecting product thinking, rapid prototyping and front-end implementation.

Independent · 2026 · Strategy → prototype → build

Design at Scale

Increasing research cadence and strengthening the path from design to delivery.

TIAA · 2025—26 · 3× studies · 13 handoffs / 6 mo

Design at Scale

Increasing research cadence and strengthening the path from design to delivery.

TIAA · 2025—26 · 3× studies · 13 handoffs / 6 mo

Experience

Principal Product Designer · TIAA

Enterprise transformation · Design lead

2025—26

Product Strategist · TIAA

Enterprise platform strategy

2026

Product SME · TIAA

RetirePlus product SME

2026

Product Designer · TIAA

Plan Change Builder

2026

Design Lead · TIAA

Cross-functional transformation leadership

2025—26

Product Builder · Independent

AI-assisted product workflow

2026

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CONNECT

Have something complex to figure out?

I’m interested in Principal and Staff-level product design opportunities, enterprise transformation, 0→1 and 1→N product work, and AI-enabled product development.

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